Exchanges and Refunds

At LAL, your satisfaction is our priority.
* Returns: You can request a return within 14 days of receiving your order, provided the items are in their original condition, unworn, and with all tags attached.
* Exchanges: We offer size or color exchanges based on stock availability.
* Non-returnable items: For hygiene reasons, certain items (like innerwear or accessories) cannot be returned once opened.
* Process: Please contact our customer support via the website or social media to initiate your request.

Shipping & Delivery
We are pleased to offer shipping services across all governorates of Egypt. Our goal is to deliver your "Smart Choice" as quickly and safely as possible.
* Delivery Time (Cairo & Giza): Within 3 business days.
* Delivery Time (Other Governorates): Within 7 business days.
* Free Shipping: Enjoy FREE delivery on all orders over 1,000 EGP. (Note: This offer is not applicable during sale and promotion periods).

* Tracking: Once your order is processed, you will receive an update regarding your delivery status.